Before reaching out to us, we'd suggest to check our Frequently Asked Questions.

We have experienced a huge increase in sales - we are bringing on board more customer service representatives, and expect to be back to regular quick reply times within 7 days. We apologize for any inconvenience in the meantime.

Our business hours are Monday to Friday, 8am to 3:30pm Pacific Time, excluding U.S Public Holidays. 

If you're reaching out to us regarding an order, please have your Order ID in your message.

Email: shop@lucyinthesky.email - replies during regular business hours.

Mailing Address (not a public location): 748 S Main St, Los Angeles, California, 90014, U.S.A.