Before reaching out to us, we'd suggest to check our Frequently Asked Questions

Extreme weather is causing delays with all shipping providers across the United States, please check your tracking for specific updates.

Our business hours are Monday to Friday, 8am to 4:30pm Pacific Time, excluding U.S Public Holidays. 

If you're reaching out to us regarding an order, please have your Order ID in your message.

Email: shop@lucyinthesky.email - replies during regular business hours.

Live Chat: via the Help button in the bottom right corner, during business hours.

Mailing Address (not a public location): 748 S Main St, Los Angeles, California, 90014, U.S.A.